KUALA LUMPUR, July 19 — The global outage of IT operations running on Microsoft-based systems seems to have hit Kuala Lumpur International Airport (KLIA) with reports on social media from users, saying that operations have been disrupted at Terminal 2.
Long queues have been sighted as the kiosks are Terminal 2 are not operational, forcing travellers to manually check in at counters.
Hampir 10 tahun traveling bawa group, tak pernah lagi nampak crowd di KLIA (T2) seramai ini.Memang penuh orang tengah Q kat setiap counter (domestic & international) untuk check in. So yang mana ada penerbangan terdekat ni, sila datang awal ya.Kiosks memang offline. pic.twitter.com/b0x4DtDw2y
— Syahrul Azlan | Mutawwif Emas (@syahrulazlan91) July 19, 2024
Express airport train service KLIA Express announced on X (formerly twitter) that its payment system is down and tickets can only be purchased manually.
PAYMENT SYSTEM UPDATE, 19 July 2024: Due to a technical glitch, tickets cannot be purchased via our app, website, or digital wallets at this time. Please proceed to the counter to buy your tickets.
— KLIA Ekspres (@KLIAekspres) July 19, 2024
So far only Air Asia has confirmed its inhouse systems to be affected while still allowing for flights to operate.
Situation at Terminal 1 is better, as both Malaysia Airports and Malaysia Airlines saying they are not facing any disruption.
