KUALA LUMPUR, Feb 27 — If you’re a Celcom user, you might have noticed some issues with your network today, with the telco notifying its users on social media that customers in Ulu Perak, Penang, Kedah and Perlis in particular may encounter voice and data experience issues.
Customers in parts of Ulu Perak, Penang, Kedah and Perlis may find their voice and data experience affected due to a triple fibre cut. Our network engineers are working hard to resolve this issue and restore services as soon as possible.
— Celcom (@Celcom) February 27, 2023
The problem apparently stems from a triple fibre cut, with Celcom’s network engineers currently working to fix it and restore services as soon as possible. Incidentally, the problem is not only affecting Celcom’s users, but also Xpax and Celcom’s MVNO partners such as Yoodo, TuneTalk, XOX and RedOne. — SoyaCincau
Dear users, please be patient as we're working to resolve this soonest possible. Thank you https://t.co/L9ajXhNSLP
— Yoodo (@yoodoMY) February 27, 2023
Tune Talkers in northern region, if you're experiencing voice & data connectivity issue, please take note of the following notice by our network service provider. https://t.co/hSaO1PxMqS
— Tune Talk (@TuneTalk) February 27, 2023